Last updated: April 3, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and Devoffice LLC ("ReviewLogic AI," "we," "us," or "our") governing your access to and use of the ReviewLogic AI platform, website, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
ReviewLogic AI is a software-as-a-service (SaaS) platform that provides:
AI-generated responses are drafts only. You are solely responsible for reviewing, editing, and approving any response before it is published. ReviewLogic AI does not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content.
We may offer a free trial period of 14 days. During the trial, you have access to the features associated with the plan you select. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. No credit card is required to start a free trial unless otherwise stated.
Paid subscriptions are available on a monthly or annual billing cycle. By subscribing, you authorize us to charge the applicable fee to your payment method on a recurring basis. Annual subscriptions are billed in full at the beginning of each annual billing period.
Each subscription plan includes specific usage limits (e.g., number of business locations, AI responses per month, team members). If you exceed your plan's limits, some features may be restricted until you upgrade or the next billing period begins.
All payments are processed securely by Stripe, Inc. By providing your payment information, you authorize Stripe to charge your payment method for all fees incurred. You agree to Stripe's Services Agreement.
We may change subscription prices at any time. For existing subscribers, price changes will take effect at the start of the next billing cycle following at least 30 days' notice sent to the email address on file. Continued use after a price change constitutes acceptance of the new pricing.
All fees are exclusive of applicable taxes. You are responsible for all taxes, duties, and levies imposed by taxing authorities. We will collect and remit sales tax where required by law.
If a payment fails, we will attempt to process the charge again. If payment is not received within 7 days of the due date, we may suspend your access to the Service. If payment remains outstanding for 30 days, we may terminate your account.
You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation:
We generally do not provide refunds except in the following circumstances:
Refund requests should be sent via our Contact Us page within 72 hours of the charge.
Upon account deletion, we will delete your personal data in accordance with our Privacy Policy. Certain data may be retained as required by law or for legitimate business purposes (e.g., billing records for tax compliance).
You agree not to use the Service to:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.
The Service, including its design, code, text, graphics, logos, algorithms, and all related intellectual property, is owned by ReviewLogic AI and protected by United States and international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code, unless applicable laws allow it.
You retain ownership of all content you create or submit through the Service ("Your Content"), including review responses, brand voice configurations, and testimonials. By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, and process Your Content solely for the purpose of providing and improving the Service.
AI-generated review responses created through the Service are provided to you for your use. You may edit, publish, and use these responses freely in connection with your business. You are solely responsible for the final content of any response you publish.
By submitting a testimonial through the Service, you grant us a non-exclusive, perpetual, royalty-free license to display your testimonial (including your display name and role) on our website and marketing materials. You may withdraw your testimonial at any time by deleting it from your account.
If you provide us with suggestions, ideas, or other feedback ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use such Feedback in any manner without obligation to you.
The Service integrates with third-party platforms, including but not limited to Google Business Profile, Firebase, Anthropic Claude API, and Stripe. Your use of these integrations is subject to the respective third party's terms of service and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services.
By connecting your Google Business Profile account, you authorize us to access and manage your business reviews on your behalf according to the permissions you grant. You may revoke this access at any time through your Google account settings or through the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) AI-GENERATED CONTENT WILL BE FREE FROM ERRORS, APPROPRIATE FOR ALL SITUATIONS, OR COMPLIANT WITH ALL LAWS; OR (D) ANY DEFECTS IN THE SERVICE WILL BE CORRECTED.
YOU ACKNOWLEDGE THAT AI-GENERATED REVIEW RESPONSES ARE SUGGESTIONS ONLY AND THAT YOU BEAR FULL RESPONSIBILITY FOR REVIEWING AND APPROVING ALL CONTENT BEFORE PUBLICATION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVIEWLOGIC AI, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless ReviewLogic AI, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
Before filing a formal dispute, you agree to attempt to resolve any dispute informally by using our Contact Us page. We will attempt to resolve the dispute within 30 days.
If we cannot resolve a dispute informally, you agree that any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration will be conducted in the English language. The seat of arbitration shall be Hillsborough County, Florida.
The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees, unless the arbitrator awards them to the prevailing party.
YOU AND REVIEWLOGIC AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
Either party may bring a claim in small claims court if the claim qualifies. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
You may opt out of the arbitration and class action waiver provisions by sending written notice via our Contact Us page within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out. If you opt out, disputes will be resolved in the courts specified in Section 14.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. If arbitration does not apply (e.g., you opted out), you agree to submit to the exclusive jurisdiction of the state and federal courts located in Hillsborough County, Florida for the resolution of any disputes.
We reserve the right to modify, suspend, or discontinue the Service (or any features, functionality, or content thereof) at any time, with or without notice. We will use commercially reasonable efforts to provide 30 days' notice before discontinuing material features. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
We may revise these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. For material changes, we will also notify you by email at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription.
You may terminate your account at any time by canceling your subscription and deleting your account through the Service, or by contacting us via our Contact Us page.
We may suspend or terminate your account immediately, without prior notice, if:
Upon termination: (a) your right to use the Service immediately ceases; (b) we may delete your data in accordance with our Privacy Policy; (c) Sections 8, 10, 11, 12, 13, 14, and 18 shall survive termination.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ReviewLogic AI regarding the Service and supersede all prior agreements, proposals, and communications.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, labor disputes, or third-party service outages.
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and ReviewLogic AI.
If you have any questions about these Terms, please contact us: